Last updated: 13 November 2026.
Magnetic Woman sells downloadable PDF guides. No physical books are shipped, so there is no parcel, return label or return shipping charge.
To request a cancellation or refund, email ortizaura921013@gmail.com with your order number, the email used at checkout and a clear description of your request. You do not need a customer account to contact us.
If you are a consumer in the European Union, you generally have 14 calendar days from the conclusion of the contract to withdraw from an online purchase of digital content, without giving a reason, subject to the legal exception below.
For digital content supplied without a physical medium, the withdrawal exception only applies where supply has begun after your prior express consent, your acknowledgement that you thereby lose the right of withdrawal, and the required confirmation from the seller. Merely buying or downloading a PDF, or accepting general terms, does not by itself establish that all these requirements have been met. If these requirements have not been fulfilled, your applicable withdrawal rights remain available.
If a download is missing, inaccessible, corrupted or different from what you ordered, contact us using the address above. We will investigate and provide the access, replacement file or other remedy required by the circumstances and applicable consumer law. Your rights relating to content that does not conform to the contract are separate from the withdrawal period.
For a valid withdrawal, we will reimburse the amount due without undue delay and no later than 14 days after receiving your withdrawal notice. Refunds use the original payment method unless another method is expressly agreed without a charge to you. Your bank or payment provider may need additional time to display the credit.
No physical return is required. After a refunded or cancelled digital purchase, stop using the refunded content and do not distribute it. Access links may be disabled.
You may use any clear statement or this wording: “I withdraw from my purchase of [product], ordered on [date]. Order number: [number]. Customer name and email: [details]. Date: [date].” Send it to the email address above.
This policy does not restrict mandatory consumer rights in your country of residence. For requests outside a statutory entitlement, contact us so we can assess the circumstances; no additional unconditional refund guarantee is advertised.